Burst pipe, no water or sewage backing up? We answer 24/7 — (602) 556-5179
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East Valley, Arizona · Open 24/7

One flat price,
before we start.

We quote the job at your door, in plain English, before a tool comes off the truck. Then it doesn't move. Drain cleaning from $99, and no extra charge for nights, weekends or holidays.

Open 24 hours, 7 days a week · No after-hours rate
Licensed · Bonded · Insured · Arizona ROC #367442 · R-37R

Get a free quote

Tell us what's going on. We'll come back with a real number — no obligation.

Or call (602) 556-5179 — we answer 24/7.

Licensed & insured

Arizona ROC #367442 · R-37R
Bonded and insured

Flat upfront pricing

Texted to you in writing
Approved by you before we start

Open 24/7

Nights, weekends, holidays
No after-hours rate, ever

Prices published

Every price on the website
Next to the Phoenix market rate

Current offers

Three deals, and the terms
printed right next to them.

Every condition is on the card. Nothing lives in a footnote you find out about in the driveway.

Most booked $99

Drain cleaning

One accessible drain or main line, cleared. Camera check included free where the line is accessible.

Call (602) 556-5179

Offer applies to one accessible drain or main line at a residential property in our service area, cleared via cable from an existing accessible cleanout, up to 100 feet of line. Camera check included where the line is accessible. Does not include hydro jetting, root cutting, cleanout installation, or repair of a damaged or collapsed line — if we find any of those, you get a written price before we do further work and you may decline. One offer per visit. Cannot be combined with other offers.

Trade-in $200

For your old water heater

Credit toward a new unit if the one you have is 7 years or older. We haul the old one away.

Text us

Credit of $200 applies to the purchase and installation of a new water heater by us, where the unit being replaced is 7 years or older. Haul-away of the old unit included. Credit is applied to the invoice and has no cash value. One credit per unit replaced. Cannot be combined with other offers.

Hard water $1,000 off

A water softener

Whole-home system, installation included. Valley water is what kills your water heater early.

Text us

$1,000 off the installed price of a whole-home water softener system supplied and fitted by us. Requires an accessible softener loop or drain connection; where one has to be added, that work is quoted separately before we start. Price shown is after the discount. One offer per property. Cannot be combined with other offers.

What plumbing costs in Phoenix

Here are our actual numbers.

Flat rate, quoted before we start. No hourly billing, no overtime rate, and no charge for showing up at 11pm on a Sunday.

Drain cleaning · main line · starting price

$99 Starting price — the full quote is texted to you before we start

One accessible drain or main line, up to 100 feet of line. Camera check included free where the line is accessible.

What we don't add to it:

  • Trip fee — no charge to come out for this job
  • Stairway or access fee — no
  • Equipment or cable fee — no
  • Nights, weekends, holidays — same price

Honest limits: if there's no accessible cleanout, or we find roots or a collapsed line, it becomes a quote — and you hear that number before we do any more work. Offer applies to one accessible drain or main line at a residential property in our service area, cleared via cable from an existing accessible cleanout, up to 100 feet of line. Camera check included where the line is accessible. Does not include hydro jetting, root cutting, cleanout installation, or repair of a damaged or collapsed line — if we find any of those, you get a written price before we do further work and you may decline. One offer per visit. Cannot be combined with other offers.

  • Service call / dispatch $59 Waived when you approve the work. $0 for club members.
  • Sewer camera inspection Free With any drain service. $149 on its own.
  • Water heater, 40-gal gas $1,295 Starting at, installed. Haul-away included.
  • Water softener, whole home $1,895 Starting at, installed, after the $1,000 offer.
  • Leak detection $199 Credited back if you approve the repair.

Prices as of August 2026. Access, the age of the house, and code upgrades can change a job — we tell you before we start, not after.

See all our prices

The pinky promise

Five promises. Specific ones.

Everyone in this trade has a "100% satisfaction guarantee" badge. Nobody can tell you what it means. Here is ours, written down and countable.

  1. You get the price before we start.

    Texted to you in writing. It doesn't change once you say go.

  2. We show up in the window, or we call.

    Before the window ends. Not an hour after it.

  3. Shoe covers and drop cloths. Every visit.

    We leave it cleaner than we found it.

  4. You get photos of the finished work.

    Texted to you before we pull out of the driveway.

  5. If we can't fix it, you don't pay the dispatch fee.

    We're not going to charge you for a problem we didn't solve.

Read the full promise

Where we work

The East Valley,
six cities.

We come to you — there's no shop to visit. Tap your city for what tends to go wrong there and what it costs to fix.

Recent work

Our own jobs. Our own
photos.

No stock photography anywhere on this site. These are Valley houses we actually worked on.

Water heater removed from a home, its base rusted through and corroded
Water heater, rusted through at the base
New copper pipework with isolation valves fitted at a water heater
New copper and isolation valves
New copper and brass water line manifold installed outside a home
Water line manifold, replaced
Whole-house water filter cartridges side by side, one clogged and one new
Whole-house filter — six months of Valley water

See the full gallery

Why we started this

We got tired of the
number changing.

Anyone who has worked in this trade has watched a customer get handed a bill at the end of a job that had nothing to do with what they were told at the start. That is the entire reason this company exists.

So we do it the other way round. The price goes to you in writing before anyone picks up a tool. If we can't fix it, you don't pay us for trying. And yes — the van really is pink.

More about the company

What that means on the day

  • Owner-operated. Not a call centre routing you to whoever is free.
  • Licensed, bonded, insured. Arizona ROC #367442 — look it up before you let anyone in.
  • Flat rate, in writing. Approved by you before the work starts.

Membership

The Pinky Promise Club

$99 a year. It pays for itself the first time something goes wrong.

See what's included

  • 15% off every job, all year
  • Priority scheduling — members go first
  • $0 dispatch fee, every visit
  • Annual inspection of your whole system
  • Members-only offers through the year

Questions people actually ask

Straight answers.

Most Phoenix plumbers charge $70–$145 an hour on a standard call and $145–$285 after hours, plus a service-call fee of roughly $100–$250. We don't bill hourly. Our service call is $59 and it's waived when you approve the work, drain cleaning is $99, and a 40-gallon gas water heater starts at $1,295 installed. Full price list.

No. Same flat rate at 2am on a Sunday as at 10am on a Tuesday. Most Phoenix companies roughly double their hourly rate after hours — we don't have an hourly rate to double.

It's a fair question — the biggest company in this market publishes an article saying offers like ours are bait. Their argument is that $99 only covers the first stretch of line, then per-foot charges start, then trip and equipment and after-hours fees stack on top.

So here's ours in full: $99 covers one accessible drain or main line up to 100 feet, with the camera check included free. No trip fee, no stairs fee, no equipment fee, no after-hours rate. If there's no accessible cleanout, or we find roots or a collapsed line, it becomes a quote — and you get that number before we do anything else. See the whole thing written out.

We're open 24 hours a day, seven days a week — including nights, weekends and holidays, all at the same flat rate. Same-day for most calls, and we take burst pipes, no water and sewage backups around the clock. Call (602) 556-5179 and you'll get a real arrival window, not "sometime today".

Yes — licensed, bonded and insured, Arizona ROC #367442 (R-37R). You can look that number up on the Arizona Registrar of Contractors site before you let anyone into your house, and you should do that with every contractor you call.

$59 to come out and diagnose it, and we take it off the bill the moment you approve the work. If we can't fix the problem, you don't pay it at all. Pinky Promise Club members never pay it.

Gilbert, Chandler, Queen Creek, Mesa, San Tan Valley and Tempe. We're a mobile business — we come to you, there's no counter to visit.

Not after you approve it. We look at the job, text you the price in writing, and that's the number you pay. If we open something up and the job turns out to be different, we stop and re-quote before doing the work — you're never told about a change after it's already been done.

Let's get it fixed

Tell us what's going on.

Fastest way is the phone — someone actually answers it. If you'd rather type it out, three boxes and we'll text you straight back.

Open 24 hours, 7 days a week.
Nights, weekends and holidays are the same flat rate.

We answer texts and calls in minutes, not days.

Pinky Promise Plumbing

You promise, we deliver

Straight prices, in writing, before we start. Serving Gilbert, Chandler, Queen Creek, Mesa, San Tan Valley and Tempe.

Licensed · Bonded · Insured
AZ ROC #367442 · R-37R

Call (602) 556-5179

[email protected]

Open 24 hours, 7 days a week.
No extra charge for nights, weekends or holidays.

© 2026 Pinky Promise Plumbing LLC · You promise, we deliver.

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